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Training Programme

Upskill your team to ensure you’re ready to deliver a well-rounded holiday experience.

Youth Mental Health First Aid Awareness
Online

Youth Mental Health First Aid Awareness

December 4, 2025, 10:00am – 1:00pm

Join us as we discuss some of the common mental health issues affecting young people, including depression, anxiety, eating disorders and psychosis. We cover the different skills to work more effectively with young people living with mental health challenges.

Adverse Childhood Experiences Workshop
Online

Adverse Childhood Experiences Workshop

December 5, 2025, 11:00am – 2:00pm

This workshop explores what is going on in a young person’s body, the short and longer-term impact this has on the behaviour and how we can make small changes by being Trauma-Informed to achieve better life outcomes for young people. The workshop explores ACEs and the impact it has on Young People’s health as well as our role in using sport to build resilience with a ‘Trauma Informed approach’.

RIDDOR – what, when, how?
Online

RIDDOR – what, when, how?

January 22, 2026, 1:30pm – 2:30pm

The question around what is a RIDDOR-reportable incident is a very common question that still seems to cause much confusion, even amongst H&S specialists. Join us on this session to help demystify this topic on what should be reported, how and how soon. This is a 1 hour webinar provided by Pharos Support.

Responding to safeguarding incidents and complaints
Online

Responding to safeguarding incidents and complaints

March 17, 2026, 1:30pm – 2:30pm

If you work with children and/or vulnerable adults you are probably more likely to be caught up in a safeguarding incident or complaint than a few years back as cases seem to be on the rise.  With this in mind, you should have clear procedures in place for how to recognise and respond to safeguarding issues.  This session will provide some valuable tips based on experience to ensure you are better prepared.

Data Protection on Trips and Tours
Online

Data Protection on Trips and Tours

May 7, 2026, 1:30pm – 2:30pm

While responsible for leading a group, it can be tricky to balance the need for ensuring you have urgent access to important information (such as medical details or parent contact numbers) with taking the necessary steps to protect this sensitive data from loss or theft. Help avoid falling foul of the ICO and the hefty fines that can follow with the tips we will share on this session about how to manage sensitive customer data during activities, travel and programme delivery. This 1 hour webinar is provided by Pharos Support.

Additional training

Level 2 Food Hygiene

Level 2 Food Hygiene

Essential for all providers. Level 2 Food Hygiene is designed for anyone who works with, or handles food and covers an introduction to food safety and hygiene, the impact of food-borne illnesses, food law, food preservation, storage and temperature control, personal hygiene, and the principles of HACCP.

Food Allergy and Intolerance Training

Food Allergy and Intolerance Training

This interactive training has been developed by the Food Standards Agency (FSA) to educate businesses about food allergies and how to handle allergens safely.

First Aid Workshops

First Aid Workshops

If you organisation has First Aid training needs, please get in touch. There is potential to fund up to 2 spaces per organisation.

GDPR

GDPR

This GDPR training Course helps organisations that handle personal data how to comply with EU and UK General Data Protection Regulation. Only 2 codes per organisation are available, which will be sent within 4 days of the request.